Protect Your Data in 2022

Post date: 1/1/2022
Availability and special terms are subject to change.


It’s time to make your New Year’s Resolutions. Why not make securing your data your best resolution? You’ll protect your identity and finances — and rest easier every night!

At First United CU, all of our services are designed with the highest security protocols to safeguard your transactions, while our online and mobile services have the greatest levels of encryption possible. And if you haven’t gone completely paperless with your finances, make this the year you do so.

Services that ensure your data stays clear of the fraudsters:

  • Online and Mobile Banking
  • Remote Deposit Capture
  • eSignatures
  • Bill Pay
  • My Virtual Strongbox
  • ID Theft Protection

Enhanced Online Banking:

Bank 24/7, at your convenience.

Our latest version of Online Banking launched this past fall and now is perfectly optimized for any screen size! New features include:

  • Enhanced lending tools: Manage your loans 24/7, on your terms.
  • Self-service options: Open your accounts with just a few clicks.
  • Pick your favorite: Pick the accounts and features you use most, and they will be front and center on your screen.
  • Change-your-mind option: Our tools are built for maximum flexibility to make changes with ease.
  • Responsive screen: No matter the screen you choose or the device you prefer, our online and mobile options will be perfectly optimized and will automatically recognize the screen size you’re choosing.
  • ACH distribution tool: Plan ahead with features such as ACH notifications (when deposits hit), account selfies (add a personal picture), and pinpoint transactions (easy searches) with an intuitive search feature.

To learn more, watch this handy video!

Mobile Banking:

Bank on your terms using your smartphone or tablet.

  • Make transfers, track balances, and apply for loans.
  • Deposit checks remotely.
  • Pay bills.
  • Enjoy an enhanced search functionality.
  • Gain access to alerts and messages, with the ability to navigate, filter, and ‘quick-swipe’ messages.

You can also choose how you open your Mobile Banking App: by PIN, fingerprint, voice, and face recognition.

Enjoy the convenience and extra security!

Remote Deposit Capture

Make deposits without visiting our office or leaving home.

Remote Deposit Capture is an extremely versatile feature of Mobile Banking. It’s fast, easy, and completely private. Simply snap a picture of your endorsed check from your smartphone, and with a simple swipe, your check is deposited. Make deposits from anywhere!


Close your loans, sign for your new accounts, and manage other transactions remotely with eSignatures. From beginning to end, manage your finances from the comforts of home.

  • Sign with eSignatures throughout our Mobile App, with notifications on the documents.
  • Completely private and secure.


They’re the better, safer way to view your information.

  • Receive your information sooner
  • Environmentally friendly: no paper waste, no fuel or postage used
  • Available to view online 24/7 within Online or Mobile Banking
  • Secure and private and reduces your chance of identity theft

Get started now:

  • Call us at 616.532.9067, stop in, email, or use our Web Chat feature to get started. Request eBanking (Online Banking, Direct Deposit, eStatements, and eNotices).
  • Next, visit
  • Log in to Online Banking via the “ItsMe247” icon.
  • Click “Accept the Online User Agreement” (This step is VERY important; you will be enrolled only after you click “ACCEPT”).

Once you’ve accepted the Online User Agreement, you’re set. Along with saving time and protecting your identity, you’ll save money by eliminating paper statement fees.

Online Bill Pay

You’ll love the ease and convenience of 24/7 Online Bill Pay.

Pay bills when you want, schedule them ahead of time, and forget about handwriting a check or mailing a payment. If you’re already an Online Banking user, it’s easy to get started. Simply click on the Bill Pay link — it’s secure, convenient, and free!

Other benefits:

  • Person-to-Person Transfers – Easy and convenient, send money to anyone, anytime.
  • Schedule ongoing payments – Set up recurring payments and then forget about it.
  • Key integrated features that help you to better manage your money.

Mobile Wallet

Apple Pay™ and Samsung Pay make banking a breeze.

Enjoy all the benefits of your First United Credit or Debit Card using Apple Pay or Samsung Pay. You’ll love the contactless payment technology and a fast, confidential way to pay. Mobile payments are available virtually anywhere you can swipe or tap your card. Learn more here.

My Virtual StrongBox

Combine the peace of mind of a safe deposit box with the convenience of online storage services. You’ll rest easy knowing your receipts, statements, and other documents will be stored safely in the cloud accessible through Online Banking. Files will be backed up and safe from prying eyes. Call us, and we’ll get it set up for you.

ID Theft Protection

IDProtect® – identity theft protection service for you, your family, and joint account owners1
Personal protection and peace of mind for only $2.00 per month.

Features include:

  • Credit Monitoring – daily credit file monitoring and automated alerts of key changes to your Experian, Equifax, and TransUnion credit reports (registration/activation required)
  • Total Identity Monitoring – continuous monitoring of over 1,000 databases including credit, Social Security, public records, real property records, telephone, and many others (registration/activation required)
  • Up to $10,000 identity fraud expense reimbursement coverage2 – for expenses associated with restoring your identity
  • Access to a dedicated fraud specialist assigned to manage your case who will work with you until your credit and identity are restored

Call, email, or stop by to enroll in ID Theft Protection today!

1 IDProtect service is a personal identity theft protection service available to account owner(s) and their family. Family includes Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) who are residents of the same household. Service is not available to a “signer” on the account who is not an account owner. Service is not available to businesses and their employees, clubs and/or churches and their members, schools and their employees/students. 2 Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.